The Covid 19 crisis will have had many effects on our lifestyles. Work, interpersonal relationships but also the meaning we give to our lives will never be the same after this event of unprecedented magnitude in the history of humanity. Moreover, this crisis will also have shed light on the capital importance of an efficient health system in today's globalized world. Here is how to optimize the making of medical appointments with an ophthalmologist in particular, but also with all doctors in general.
Difficulty getting an appointment with an ophthalmologist
The world of medicine has been plagued by many difficulties for many years. The public policies carried out by the various governments have radically transformed the hospital, pushing more and more doctors towards the liberal practice of their art. On the other hand, we note that doctors are less and less attracted to rural areas, which has led to the emergence of areas devoid of specialists: the famous medical deserts.
With the growing demand for care from the population, increasingly aware of the imperative need to take care of their health, making medical appointments with an ophthalmologist, or any other specialist, is becoming more and more hard. Fortunately, digital and technologies have made it possible, thanks for example to a specialist in medical tele-secretariat like Thelem.fr, to develop new services that allow doctors to simplify their daily lives and patients to have easier access to the care that are essential to them.
Make it easier for patients to book medical appointments with an ophthalmologist
Contacting a doctor's office, and in particular a specialist, is often a challenge for patients. Overwhelmed with work, ophthalmologists in particular are forced to increase their number of consultations to meet demand and cannot always afford to hire a full-time secretary. The medical telesecretariat and the outsourcing of all or part of the incoming calls therefore contribute to improving the scheduling of medical appointments with an ophthalmologist for patients.
The quality of the telephone reception is in particular an essential point. In the medical world, we often forget that the relationship between the patient and his doctor is extremely important because it contributes to the establishment of a relationship of trust, absolutely necessary to process the request in the best conditions. By outsourcing to a recognized and experienced expert such as Thelem, doctors thus ensure an irreproachable quality of service to their patients.
Simplify the task of doctors of all specialties
What is positive for patients is also positive for practitioners. Choosing to optimize the booking of medical appointments with an ophthalmologist means allowing the practice or the medical center to better manage the patient journey, while optimizing the agenda of the doctors concerned. In addition, this allows the agents in charge of the reception of patients in the structure to exercise their profession in better working conditions.
An experienced medical telesecretariat player like Thelem, who has more than 35 years of support for general practitioners and specialists, has developed multiple skills. She is thus endowed with an ability to listen and understand needs like no other. Thanks to her, you will be able to count on a telephone reception on a large hourly scale, but also on an ability to filter requests appropriately. Making an appointment, sending a message to a reserved space or making a call, the available options are varied and always adapt to your instructions.